Hanover Lakes
Hanover Lakes
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Utilities

Welcome to the Neighborhood!

Whether you just finished building or you purchased an established home, you may have some questions about utility providers and other neighborhood specific information. We're here to help!

Electricity

The Orlando Utility Commission (OUC) provides electricity services to our community. 

Start Services

Outages

You can report outages by text or phone call.  Use your mobile device to text OUT to 69682 (myOUC) or by calling 407-423-9018.

The map below will show you active outages.

Outage Map

Street Lights

Did you spot a street light out? OUC will take care of that too.

Report a street light

Water

Our water is supplied by the Toho Water Authority. They supply our clean water for bathing and drinking and our reclaimed water for irrigation.

Reminder: Teach your children about the reclaimed water and the risks associated with drinking recycled waste water.

Emergency Number: 407-944-5000

Start Services

Watering Days

  •  Odd house numbers (ending in 1, 3, 5, 7, or 9) Wednesday and Saturday
  • Even house numbers (ending in 0, 2, 4, 6, or 8) Thursday and Sunday
  • Remember: No watering between 10 a.m. and 4 p.m.

How Do I Set my Irrigation?

 Toho's Water Conservation team will gladly set your irrigation timer at no cost to you. 

Call 407-944-5124 or email.​ 

Email for Appointment

Trash & Recycling

The City of St. Cloud handles our trash, recycling, and yard waste pick up.

Our Schedule:

  • Trash - Tuesdays
  • Yard Waste - Wednesdays
  • Bulk - Wednesdays
  • Recycling - Fridays

Need New or Replacement Bins

If you need new, replacement, or additional garbage, yard waste, or  recycling bins, contact St. Cloud Solid Waste Management:

Call: 407-957-7289  


Email Here

Missed Pick-Up

If your garbage pickup was out on time but missed, you can request for them to return.

Report Missed Pickup

Holiday Schedule

Trash pickup can be impacted by holidays. The city maintains a calendar for alternate schedules due to holidays.

Check it out

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